Our technical services provide qualitative and prompt support, whether it is a large hospital or a patient at home. Our team consists of biomedical engineers who have long experience in the field of medical technology and are regularly trained abroad, to best support the services provided.

Not only does Santair provides state-of-the-art medical equipment, we also offer the technical assistance to educate customers on the proper use of these products in their premises.

The customer’s medical equipment is technically supported, both during and after the warranty, under a maintenance contract or on call. Technical support includes the periodic maintenance of normally sensitive medical equipment, as well as the restoration of possible damage at our well-equipped laboratories and high-technology instruments for control and diagnosis of faults, as well as stock of spare parts and accessories.

“We strive to serve you better”.

At SANTAIR AE, our Technical Support Department operates with a clear philosophy: the customer always comes first. Whether supporting a large hospital or a home-based patient, we ensure prompt and comprehensive service, consistently meeting every need with dedication and expertise.

A Team of Specialized Engineers
Our team comprises experienced engineers with extensive expertise in the medical technology field. Regularly trained by leading international medical organizations, they possess the knowledge and skills to handle even the most demanding challenges. Our engineers are always prepared to provide top-tier services, ensuring not only optimal equipment performance but also maximum safety and effectiveness in its use.

Ongoing Support Throughout the Equipment’s Lifecycle
We provide technical support for medical equipment at all stages of its operation. Whether under warranty or not, our services include:

  • Maintenance and support: Ensure seamless operation of your equipment through maintenance contracts or individual repairs.
  • Fault diagnosis and repair: Quickly identify and restore any malfunction.

State-of-the-Art Infrastructure for Rapid Service

Our engineers utilize modern, fully equipped laboratories and advanced diagnostic tools, enabling them to identify and resolve any technical issue promptly. Additionally, we maintain an extensive stock of high-quality spare parts and components, ensuring the fastest possible resolution for any problem. This integrated approach allows us to deliver consistent, reliable solutions with efficiency and precision.

Why Choose SANTAIR ?

  • Expertise: Our team consists of professionals with ongoing training.
  • Speed: We respond promptly to any technical issue.
  • Reliability: We offer stable and dependable solutions in the medical sector.
  • Flexibility: Our services adapt to your needs, providing the best possible support.
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