Best Service, Right Time, Right People

With high technology we offer solutions for every patient

Customer Support

SANTAIR AE has been importing, distributing, and supporting cutting-edge medical technology since 1997. Partnering with top international manufacturers, we deliver comprehensive solutions tailored to the needs of hospitals and medical facilities.

High-Level Services for Medical Facilities
Our customer service ensures the functionality and safety of your equipment through a wide range of professional services, including:

  • Consultation Support: Our experts guide you in selecting, using, and maintaining our products.
  • Equipment Installation: Our team ensures swift and efficient installation of your equipment.
  • Continuous Training: We provide training programs for the optimal use of your machinery.
  • Technical Support: We promptly resolve technical issues with personalized solutions.
  • Innovation Updates: Stay informed about the latest technologies and product advancements.

Dedicated Support Team
Our experienced team, continuously trained by international manufacturers, is ready to assist you with speed and efficiency. We are committed to meeting your every need and ensuring your satisfaction.

Why Choose SANTAIR ?

  • Reliability: We provide solutions that meet your unique requirements.
  • Quality: Our products and services adhere to the highest standards.
  • Flexibility: Tailored solutions to fit your specific needs.
  • Extensive Experience: Serving the medical field with dedication and expertise since 1997.

Visit our website for more details:  www.santair.gr

Technical Support

At SANTAIR AE, our Technical Support Department operates with a clear philosophy: the customer always comes first. Whether supporting a large hospital or a home-based patient, we ensure prompt and comprehensive service, consistently meeting every need with dedication and expertise.

A Team of Specialized Engineers
Our team comprises experienced engineers with extensive expertise in the medical technology field. Regularly trained by leading international medical organizations, they possess the knowledge and skills to handle even the most demanding challenges. Our engineers are always prepared to provide top-tier services, ensuring not only optimal equipment performance but also maximum safety and effectiveness in its use.

Ongoing Support Throughout the Equipment’s Lifecycle
We provide technical support for medical equipment at all stages of its operation. Whether under warranty or not, our services include:

  • Maintenance and support: Ensure seamless operation of your equipment through maintenance contracts or individual repairs.
  • Fault diagnosis and repair: Quickly identify and restore any malfunction.

State-of-the-Art Infrastructure for Rapid Service

Our engineers utilize modern, fully equipped laboratories and advanced diagnostic tools, enabling them to identify and resolve any technical issue promptly. Additionally, we maintain an extensive stock of high-quality spare parts and components, ensuring the fastest possible resolution for any problem. This integrated approach allows us to deliver consistent, reliable solutions with efficiency and precision.

Why Choose SANTAIR ?

  • Expertise: Our team consists of professionals with ongoing training.
  • Speed: We respond promptly to any technical issue.
  • Reliability: We offer stable and dependable solutions in the medical sector.
  • Flexibility: Our services adapt to your needs, providing the best possible support.